Automotive Parts Specialist – Bilingual

O'Reilly Auto Parts; Lexington (NE); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

Paid Time Off

401k with employer contributions

Medical, dental, vision insurance

Wellbeing programs

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high levels of service to retail and installer customers. The role supports store management with daily tasks and involves greeting customers, assisting with merchandise, and handling phone inquiries.

Ideal candidates may be bilingual and have knowledge of automotive parts and cataloging systems. The position offers growth and a robust benefits package with a strong promote-from-within philosophy.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers promptly and assist them in selecting merchandise.
• Promote and follow company customer service programs.
• Assist managers in serving professional customers and special service tasks.
• Process exchanges and returns per company policy and provide credit.
• Answer store phone calls, look up parts, quote prices, and upsell related items.
• Attend daily image maker and planogram updates, stocking and cleaning as needed.

Skills

Alphanumeric matching

Customer service

Multitasking

Spanish language

Education

ASE certification

Tools

Weatherly index system

Automotive cataloging

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high levels of service to retail and installer customers. The role supports store management with daily tasks and involves greeting customers, assisting with merchandise, and handling phone inquiries.

Ideal candidates may be bilingual and have knowledge of automotive parts and cataloging systems. The position offers growth and a robust benefits package with a strong promote-from-within philosophy.