Automotive Parts Specialist - Bilingual Friendly

O'Reilly Auto Parts; Coleman (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive wages

Paid Time Off

401k start day one

Medical Insurance

Dental Insurance

Vision Insurance

Tuition Assistance

Career Growth

Stock Purchase Plan

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers while supporting store management in daily tasks. Bilingual candidates are encouraged to apply.

The role involves greeting customers, assisting with merchandise, handling phone inquiries, processing transactions, and supporting daily store operations and training requirements.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Follow and promote all company customer service programs, e.g. Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot.
• Promptly greet retail/walk-in customers and assist with merchandise selection.
• Assist managers and/or installer service specialists with professional customers as needed.
• Complete assigned company training relevant to position.
• Provide excellent service to customers calling the store on the phone and quote prices.

Skills

Alphanumeric matching

Customer service

Multitasking

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers while supporting store management in daily tasks. Bilingual candidates are encouraged to apply.

The role involves greeting customers, assisting with merchandise, handling phone inquiries, processing transactions, and supporting daily store operations and training requirements.