Automotive Parts Specialist - Bilingual & Customer Focused

O'Reilly Auto Parts; South Kingstown (RI); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

401k with employer contributions start

Medical, Dental, Vision Insurance

Paid Time Off

Stock Purchase Plan

Tuition Educational Assistance

Job summary

O’Reilly Auto Parts is seeking a Parts Specialist to deliver high levels of service to both retail and installer customers. This role supports store management, handles transactions, and assists with inventory and merchandising tasks to ensure a smooth store operation.

Bilingual candidates are encouraged to apply, and the team emphasizes exceptional customer experiences, upselling related items, and maintaining accurate cash handling procedures within company policies.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet and assist retail customers with merchandise selection.
• Support professional customers and installers as needed.
• Handle cash, checks, credit transactions, and returns per policy.
• Respond to phone calls, look up parts and quote prices.
• Maintain store cleanliness and stock levels during duties.

Skills

Customer service

multitask

Alphanumeric matching

Education

High school diploma

Tools

POS system

Job description

O’Reilly Auto Parts is seeking a Parts Specialist to deliver high levels of service to both retail and installer customers. This role supports store management, handles transactions, and assists with inventory and merchandising tasks to ensure a smooth store operation.

Bilingual candidates are encouraged to apply, and the team emphasizes exceptional customer experiences, upselling related items, and maintaining accurate cash handling procedures within company policies.