Automotive Parts & Service Expert

O'Reilly Auto Parts; Broussard (LA); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Competitive wages

401k with Employer Contributions from

Health Insurance (Medical, Dental, Vis

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to provide high level service to retail and installer customers and to assist store management with assigned tasks. The role includes greeting customers, assisting with merchandise selection, handling phone inquiries, processing transactions, and supporting stock and planogram updates.

The position may involve basic in-store services, driving deliveries when needed, and performing other duties as assigned.

Qualifications

• Ability to quickly match alphanumeric sequences and lookup parts.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store.

Responsibilities

• Greet customers and assist them in selecting merchandise.
• Support store management and installer service specialists as needed.
• Answer store calls, look up parts, quote prices, and promote related items.
• Process exchanges and returns per policy and secure cash drawer.
• Assist with daily image maker, planogram updates, and stock management.
• Operate test equipment after training and meet company requirements.
• Perform In-store services (where allowed by state laws).
• Drive a delivery vehicle when required by business needs.
• All other duties as assigned.

Skills

Alphanumeric matching

Customer service

Multitasking

Education

ASE certification

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to provide high level service to retail and installer customers and to assist store management with assigned tasks. The role includes greeting customers, assisting with merchandise selection, handling phone inquiries, processing transactions, and supporting stock and planogram updates.

The position may involve basic in-store services, driving deliveries when needed, and performing other duties as assigned.