Automotive Parts Pro - Customer-Focused Retail Associate

NAPA Auto Parts; Albuquerque (NM); On-site; USD 17,000 - 22,000; Part time

Job summary

NAPA Auto Parts in Albuquerque, NM is seeking a Store Pro to serve as the primary customer contact in-store, delivering high-quality automotive parts solutions and a great shopping experience. You’ll support both retail and wholesale customers, using product knowledge to help drive sales and store performance.

The role emphasizes customer engagement, accuracy in parts identification, and teamwork in a fast-paced retail setting, with opportunities for growth within the organization.

Qualifications

• High School Diploma or GED required.
• Valid Driver's License.
• Strong communication and interpersonal skills.
• Willingness to learn automotive parts and technology systems.
• Experience in automotive, retail, or parts environment preferred.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate systems including POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Build relationships with customers to drive loyalty and repeat business.
• Assist with inventory control activities, including receiving merchandise and stocking shelves.

Skills

Strong communication

Customer-focused mindset

Willingness to learn automotive parts

Team collaboration

Education

High School Diploma or GED

Tools

POS system

Inventory/catalog tools

Delivery management systems

Job description

NAPA Auto Parts in Albuquerque, NM is seeking a Store Pro to serve as the primary customer contact in-store, delivering high-quality automotive parts solutions and a great shopping experience. You’ll support both retail and wholesale customers, using product knowledge to help drive sales and store performance.

The role emphasizes customer engagement, accuracy in parts identification, and teamwork in a fast-paced retail setting, with opportunities for growth within the organization.