Automotive Parts Pro - Customer-Focused Store Associate

NAPA Auto Parts; Middleburg (FL); On-site; USD 30,000 - 36,000; Full time

Job summary

NAPA Auto Parts Store Pro in Middleburg, FL serves as the primary contact for customers in the retail store, delivering automotive parts solutions and a high-quality customer experience. This role supports both retail and wholesale customers, leveraging product knowledge to assist and drive store performance using POS and inventory tools.

This entry-level position offers a strong entry point or growth path within the organization, with responsibilities spanning customer engagement, order

Qualifications

• High School Diploma or GED required with good communication skills.
• Customer-focused mindset and ability to learn automotive parts.
• Willingness to learn automotive parts and technology systems.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate POS, inventory/catalog tools, and communications devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Coordinate and dispatch deliveries, pull and prepare orders for customers and drivers.

Skills

Customer service

Communication

Problem solving

Teamwork

Education

High School Diploma or GED

Tools

POS systems

Inventory/catalog tools

Job description

NAPA Auto Parts Store Pro in Middleburg, FL serves as the primary contact for customers in the retail store, delivering automotive parts solutions and a high-quality customer experience. This role supports both retail and wholesale customers, leveraging product knowledge to assist and drive store performance using POS and inventory tools.

This entry-level position offers a strong entry point or growth path within the organization, with responsibilities spanning customer engagement, order