Automotive Parts Expert - Customer-Focused Store Pro

Genuine Parts Company; Weslaco (TX); Sur place; USD 26 000 - 38 000; Plein temps

Résumé du poste

USA GPC Genuine Parts Company’s NAPA store in Weslaco, TX is seeking an energetic Store Associate to help customers find automotive parts, answer questions, and process transactions. You will use product knowledge to assist retail and wholesale customers, support inventory, and maintain a clean, safe, and welcoming store environment while delivering exceptional service.

As part of our team you’ll collaborate with store staff to optimize stock, handle inquiries, and contribute to a positive

Qualifications

• High School Diploma or GED.
• Valid Driver’s License.
• Strong communication (verbal and written) and interpersonal skills.
• Customer-focused mindset with strong listening and problem-solving abilities.
• Willingness to learn automotive parts and technology systems.

Responsabilités

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate systems including POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Utilize delivery management systems to coordinate and dispatch deliveries, pull and prepare orders for customers and drivers, and support efficient logistics and fulfillment operations.
• Perform general housekeeping, cleaning, and organizational tasks to maintain a safe, professional, and welcoming store environment.
• Assist with inventory control activities, including receiving merchandise, stocking shelves, conducting cycle counts, and helping maintain accurate inventory records.
• Contribute to various store operations and team support tasks as needed to optimize store performance, merchandising, and overall efficiency.
• Support continuous improvement initiatives related to store processes and operational standards.
• Leadership demonstrates personal accountability and ownership of customer outcomes; leads by example in delivering exceptional customer service; supports team members by sharing knowledge and assisting with problem-solving; contributes to a positive, collaborative, and high-performance team environment.

Connaissances

Communication

Customer focus

Problem solving

Learning mindset

Formation

High School Diploma or GED

Description du poste

USA GPC Genuine Parts Company’s NAPA store in Weslaco, TX is seeking an energetic Store Associate to help customers find automotive parts, answer questions, and process transactions. You will use product knowledge to assist retail and wholesale customers, support inventory, and maintain a clean, safe, and welcoming store environment while delivering exceptional service.

As part of our team you’ll collaborate with store staff to optimize stock, handle inquiries, and contribute to a positive