Auto Parts Specialist: Customer-First Store Pro

USA GPC Genuine Parts Company; Palm Bay (FL); Presencial; USD 32 000 - 42 000; Tempo integral

Resumo da oferta

USA GPC Genuine Parts Company is seeking a Store Associate to serve as the primary customer contact in our NAPA-branded retail store. You will provide automotive parts solutions for retail and wholesale customers and contribute to store performance with product knowledge, responsiveness, and a strong customer focus.

Responsibilities include operating POS and catalog tools, assisting customers, and supporting logistics and inventory tasks in a fast-paced environment.

Qualificações

• High school diploma or GED required.
• Strong communication and interpersonal skills.
• Customer-focused mindset with listening and problem-solving abilities.
• Willingness to learn automotive parts and technology systems.

Responsabilidades

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate systems including POS, inventory/catalog tools, and communication devices.
• Maintain energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Coordinate deliveries and pull/prepare orders for customers and drivers.

Conhecimentos

Customer service

Communication

Problem solving

Willingness to learn

Formação académica

High School Diploma or GED

Ferramentas

POS systems

Catalog tools

Inventory systems

Descrição da oferta de emprego

USA GPC Genuine Parts Company is seeking a Store Associate to serve as the primary customer contact in our NAPA-branded retail store. You will provide automotive parts solutions for retail and wholesale customers and contribute to store performance with product knowledge, responsiveness, and a strong customer focus.

Responsibilities include operating POS and catalog tools, assisting customers, and supporting logistics and inventory tasks in a fast-paced environment.