Automotive Parts & Customer Experience Specialist

Genuine Parts Company; Tampa (FL); In loco; USD 28.000 - 42.000; Tempo pieno

Descrizione del lavoro

Genuine Parts Company in Tampa, FL, is seeking a Store Pro to serve as the primary contact for customers in the NAPA retail store. You will deliver automotive parts solutions, support both retail and wholesale customers, and contribute to store performance through product knowledge and responsive service.

You will use POS and inventory systems, build customer relationships, and ensure a welcoming, efficient store environment.

Competenze

• High School Diploma or GED required.
• Valid driver’s license is required.
• Strong communication and interpersonal skills.
• Customer-focused mindset with problem-solving abilities.

Mansioni

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Operate systems including POS, inventory/catalog tools, and communication devices.
• Maintain a high-energy, customer-focused environment in a fast-paced store.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Coordinate and dispatch deliveries using delivery management systems; pull and prepare orders for customers and drivers.
• Perform housekeeping and maintain a safe, welcoming store environment.
• Assist with inventory control activities including receiving, stocking, and cycle counts; help maintain accurate records.
• Contribute to store operations and team support to optimize performance and efficiency.

Conoscenze

Driver's License

Customer focus

Communication skills

Willingness to learn automotive parts

Formazione

High School Diploma or GED

Strumenti

POS systems

Descrizione del lavoro

Genuine Parts Company in Tampa, FL, is seeking a Store Pro to serve as the primary contact for customers in the NAPA retail store. You will deliver automotive parts solutions, support both retail and wholesale customers, and contribute to store performance through product knowledge and responsive service.

You will use POS and inventory systems, build customer relationships, and ensure a welcoming, efficient store environment.