Automotive Parts Specialist

Genuine Parts Company; Fort Walton Beach (FL); On-site; USD 28,000 - 38,000; Full time

Job summary

Genuine Parts Company (NAPA) in Fort Walton Beach, FL seeks a Store Pro to be the primary contact for customers in-store, delivering automotive parts solutions and a high-quality experience. You will use product knowledge to assist retail and wholesale customers, operate POS and inventory tools, and support store operations with energy and a customer-first mindset.

This role offers a strong entry point or growth path within the organization and a collaborative team environment.

Qualifications

• High School Diploma or GED required.
• Valid Driver’s License required.
• Strong communication and interpersonal skills.
• Customer-focused mindset with strong listening and problem-solving abilities.
• Willingness to learn automotive parts and technology systems.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Coordinate and dispatch deliveries, pull and prepare orders for customers and drivers.
• Perform general housekeeping, inventory receiving, stocking, and cycle counts.
• Contribute to store operations and continuous improvement initiatives.

Skills

Communication skills

Customer service mindset

Listening and problem-solving

Willingness to learn automotive parts

Team collaboration

Education

High School Diploma or GED

ASE Certification (preferred)

Tools

POS systems

Inventory/catalog tools

Job description

Genuine Parts Company (NAPA) in Fort Walton Beach, FL seeks a Store Pro to be the primary contact for customers in-store, delivering automotive parts solutions and a high-quality experience. You will use product knowledge to assist retail and wholesale customers, operate POS and inventory tools, and support store operations with energy and a customer-first mindset.

This role offers a strong entry point or growth path within the organization and a collaborative team environment.