Automotive Parts & Customer Experience Pro

NAPA Auto Parts; Candler (NC); Presencial; USD 18.000 - 25.000; Jornada completa

Descripción de la vacante

NAPA Auto Parts in the United States (Candler, NC) seeks an energetic Store Pro to serve as the primary customer contact in-store, delivering automotive parts solutions and supporting both retail and wholesale clients.

You will use product knowledge to assist customers, manage POS and inventory systems, and help drive store performance through engagement and accuracy in order fulfillment.

Formación

• High School Diploma or GED required.
• Valid Driver's License.
• Strong communication (verbal and written) and interpersonal skills.
• Customer-focused mindset with strong listening and problem-solving abilities.
• Willingness to learn automotive parts and technology systems.

Responsabilidades

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate systems including POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Utilize delivery management systems to coordinate and dispatch deliveries, pull and prepare orders for customers and drivers, and support efficient logistics and fulfillment operations.
• Perform general housekeeping, cleaning, and organizational tasks to maintain a safe, professional, and welcoming store environment.
• Assist with inventory control activities, including receiving merchandise, stocking shelves, conducting cycle counts, and helping maintain accurate inventory records.
• Contribute to various store operations and team support tasks as needed to optimize store performance, merchandising, and overall efficiency.
• Support continuous improvement initiatives related to store processes and operational standards.

Conocimientos

Communication skills

Customer focus

Problem-solving

Learn automotive systems

Educación

High School Diploma or GED

Herramientas

POS systems

Inventory/catalog tools

Delivery management systems

Descripción del empleo

NAPA Auto Parts in the United States (Candler, NC) seeks an energetic Store Pro to serve as the primary customer contact in-store, delivering automotive parts solutions and supporting both retail and wholesale clients.

You will use product knowledge to assist customers, manage POS and inventory systems, and help drive store performance through engagement and accuracy in order fulfillment.