Automotive Internet Sales Specialist (BDC)

Tulley Automotive Group, Inc.; Nashua (NH); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive Compensation

Paid Time Off

401(k) plan with dealer contribution

Employee Assistance Program (EAP)

Medical, Dental, Vision, Accident

Short/Long Term Disability

Voluntary Life and AD&D Coverage

Employer Paid Life Insurance

Job summary

Tulley Automotive Group, Inc. in Nashua, NH is seeking a motivated BDC Representative to connect our sales team with customers seeking new or pre-owned vehicles.

Your main duty is to schedule sales appointments while assisting in other sales tasks as needed. This role emphasizes excellent communication, accuracy in data entry, and building product knowledge; you will manage inquiries, follow-ups, and maintain CRM records onsite.

Qualifications

• Excellent verbal and written communication are essential.
• Ability to work independently and in a team.
• Strong analytical, problem-solving, and multitasking abilities.
• Excellent organizational skills and attention to detail.

Responsibilities

• Ensure 100% customer satisfaction through handling customer correspondences.
• Manage inbound inquiries on new and pre-owned vehicles.
• Carry out outbound communication regarding new and pre-owned vehicles.
• Promptly follow up on inquiries.
• Maintain a friendly and helpful attitude while addressing customer questions and providing vehicle information.
• Develop and share extensive knowledge of product inventory.
• Collect and record customer data accurately in the CRM system.
• Onsite presence required to perform job duties.
• Complete other related tasks as assigned, which may include additional unrelated duties.

Skills

Verbal communication

Written communication

Independent work

Organizational skills

Job description

Tulley Automotive Group, Inc. in Nashua, NH is seeking a motivated BDC Representative to connect our sales team with customers seeking new or pre-owned vehicles.

Your main duty is to schedule sales appointments while assisting in other sales tasks as needed. This role emphasizes excellent communication, accuracy in data entry, and building product knowledge; you will manage inquiries, follow-ups, and maintain CRM records onsite.