Automotive Internet Sales/BDC

Bertera Nissan Manchester; Manchester (CT); On-site; USD 40,000 - 70,000; Full time

Job summary

A leading automotive dealership in Connecticut is seeking Internet Sales Representatives responsible for managing incoming phone calls and internet leads. They will communicate with customers, maintain a database for repeat business, and keep the website updated with vehicle information. Successful candidates will demonstrate effective communication and organizational skills to ensure customer satisfaction and appointment scheduling.

Qualifications

• Handle incoming phone calls and internet leads.
• Confirm sales appointments and long-term follow-up on unsold customers.
• Generate repeat business by re-engaging current customers.
• Keep website up-to-date with vehicle specifications and availability.

Responsibilities

• Communicate effectively with internet customers and prospects.
• Manage Internet sales leads and respond to inquiries.
• Maintain a customer database to capture repeat business.
• Keep website updated with vehicle specifications.
• Schedule appointments for test drives and deliveries.

Skills

Customer communication

Lead management

Customer follow-up

Job description

Internet Sales Representatives will be responsible for handling all incoming phone calls and internet leads, as well as confirming sales appointments and performing long-term follow-up onall unsold customers (e.g., internet leads, showroom visits, and incoming calls). BDC Representatives will strive to generate repeat business by reaching out to current customers andensuring complete satisfaction in ownership, as well as in marketing efforts by accurately obtaining andlogging customer sources.

Job Responsibilities:

• Communicate effectively with internet customers and prospects according to their preferred method of communication (phone, email or in person)
• Manage Internet sales leads, respond to inquiries in a timely fashion, and answer questions on available stock and product performance
• Maintain an ongoing customer database to capture repeat business
• Keep website up-to-date with vehicle specifications and availability
• Schedule appointments with interested buyers for test drives and delivery of vehicles

If you are interested in this position you may call Dave Taylor at 203-306-7777.