Automotive Internet Sales & BDC – Lead & Appointment Expert

Bertera Nissan; Auburn (MA); On-site; USD 40,000 - 55,000; Full time

Job summary

Bertera Nissan in Auburn, Massachusetts, is looking for a BDC/Internet Sales Representative to handle incoming phone calls and internet leads. You will manage customer communications, ensure satisfaction, and generate repeat business.

Your role involves maintaining an up-to-date customer database, scheduling appointments for test drives, and keeping the website current with vehicle specifications. Excellent communication skills are essential for success in this position.

Qualifications

• Strong communication skills via phone, email, and in-person interactions.
• Ability to manage customer inquiries and sales leads effectively.
• Experience in maintaining a customer database.

Responsibilities

• Communicate effectively with internet customers and prospects according to their preferred method of communication.
• Manage Internet sales leads and respond to inquiries promptly.
• Maintain an ongoing customer database to capture repeat business.
• Update website with vehicle specifications and availability.
• Schedule appointments for test drives and vehicle delivery.

Job description

Bertera Nissan in Auburn, Massachusetts, is looking for a BDC/Internet Sales Representative to handle incoming phone calls and internet leads. You will manage customer communications, ensure satisfaction, and generate repeat business.

Your role involves maintaining an up-to-date customer database, scheduling appointments for test drives, and keeping the website current with vehicle specifications. Excellent communication skills are essential for success in this position.