Automotive Internet SalesBDC

Bertera Nissan Manchester; Manchester (CT); On-site; USD 30,000 - 50,000; Full time

Job summary

Bertera Nissan Manchester is looking for Internet Sales Representatives to handle incoming calls and internet leads. You will communicate effectively with customers and prospects, manage leads, and maintain a customer database to ensure satisfaction. The role includes scheduling appointments for test drives and keeping the website updated with vehicle specifications. Join a team dedicated to customer satisfaction and generating repeat business.

Qualifications

• Strong communication skills with customers.
• Ability to manage and respond to internet sales leads effectively.
• Experience in maintaining customer databases.

Responsibilities

• Communicate effectively with internet customers and prospects according to their preferred method of communication.
• Manage Internet sales leads and respond to inquiries in a timely fashion.
• Maintain an ongoing customer database to capture repeat business.
• Keep website up-to-date with vehicle specifications and availability.
• Schedule appointments with interested buyers for test drives.

Job description

Internet Sales Representatives will be responsible for handling all incoming phone calls and internet leads, as well as confirming sales appointments and performing long-term follow-up on all unsold customers (e.g., internet leads, showroom visits, and incoming calls). BDC Representatives will strive to generate repeat business by reaching out to current customers and ensuring complete satisfaction in ownership, as well as in marketing efforts by accurately obtaining and logging customer sources.

Job Responsibilities:

• Communicate effectively with internet customers and prospects according to their preferred method of communication (phone, email or in person)
• Manage Internet sales leads, respond to inquiries in a timely fashion, and answer questions on available stock and product performance
• Maintain an ongoing customer database to capture repeat business
• Keep website up-to-date with vehicle specifications and availability
• Schedule appointments with interested buyers for test drives and delivery of vehicles

If you are interested in this position you may call Dave Taylor at 203-306-7777.