Automotive Internet Sales Rep - Fast Responses & Commission

Lithia & Driveway; Honolulu (HI); Sur place; USD 56 000 - 109 000; Plein temps

Résumé du poste

Honolulu Ford, part of Lithia & Driveway, seeks an Internet Sales Representative to handle calls, chats and emails, converting leads into appointments and guiding customers toward pricing. You will meet aggressive metrics for contact, appointment-setting and show rates in a fast-paced, customer-focused environment.

We offer a performance-driven structure with commissions and bonuses, plus a comprehensive benefits package. A flexible schedule including evenings, weekends and holidays is required.

Qualifications

• High School graduate or equivalent, 18+ years old.
• Automotive knowledge and sales experience.
• CRM experience and basic math/computer skills.

Responsabilités

• Answer all incoming calls and chat/call requests within 10 seconds.
• Respond to incoming e-mail with an attempted phone call in 5 minutes or less, followed up with a series of outgoing e-mails that end in a price quote within 10 minutes.
• Convert every sales opportunity to a confirmed appointment or turn them to a Sales Consultant.
• Speak with at least 75% of all assigned leads.
• Set confirmed appointments with at least 60% of the leads you make contact with.
• Maintain a 60% show rate with those appointments.
• Record every contact you have with customers, regardless of source or type, in the LSMS.
• Complete 100% of your daily scheduled contact tasks.
• Other duties as assigned.

Connaissances

Automotive knowledge

Sales experience

Call center experience

CRM experience

Mathematics

Basic computer skills

Formation

High School diploma or equivalent

Description du poste

Honolulu Ford, part of Lithia & Driveway, seeks an Internet Sales Representative to handle calls, chats and emails, converting leads into appointments and guiding customers toward pricing. You will meet aggressive metrics for contact, appointment-setting and show rates in a fast-paced, customer-focused environment.

We offer a performance-driven structure with commissions and bonuses, plus a comprehensive benefits package. A flexible schedule including evenings, weekends and holidays is required.