Automotive Internet Sales BDC Specialist

SONS Automotive Group; Columbus (GA); Presencial; USD 40.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee discount

Medical & dental insurance

401(k) plan

Paid vacation

Family-run environment

Descripción de la vacante

SONS Automotive Group in Columbus, GA is seeking an Automotive BDC Salesperson to handle internet and phone inquiries, schedule sales appointments, and present financing options. Join a family-run dealership that emphasizes confidentiality and growth opportunities.

You will use approved scripts, follow up on leads, and collaborate with the sales team to deliver excellent customer service in a fast-paced environment.

Formación

• Prior experience in a customer service-oriented role.
• Team player with a positive attitude.
• Professional, prompt, and courteous demeanor.
• Enthusiastic personality with excellent communication skills.
• Proficient computer skills.
• Ability to pass a pre-employment background check and drug screening.

Responsabilidades

• Answer customer calls and schedule follow-ups for sales appointments.
• Respond promptly to internet, phone, and live chat inquiries using approved scripts and templates.
• Provide customers with initial product details and direct them to appropriate dealership resources.
• Present preliminary financing options tailored to customer needs.
• Proactively follow up with leads, including those not ready to commit or who miss appointments.
• Collaborate in team and process improvement sessions to maintain positive relationships with teammates, sales teams, and management.
• Utilize the dealership’s CRM system daily for lead tracking and updates.

Conocimientos

Customer service

Team player

Professional demeanor

Communication skills

Computer skills

Herramientas

CRM software

Descripción del empleo

SONS Automotive Group in Columbus, GA is seeking an Automotive BDC Salesperson to handle internet and phone inquiries, schedule sales appointments, and present financing options. Join a family-run dealership that emphasizes confidentiality and growth opportunities.

You will use approved scripts, follow up on leads, and collaborate with the sales team to deliver excellent customer service in a fast-paced environment.