Automotive BDC Specialist — Growth & Benefits

Sons Chevrolet LLC; Montgomery (AL); Presencial; USD 32.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee & Family Purchase Program

Medical and Dental Insurance

401(k) Retirement Plan

Paid Vacation

Family-run environment

Descripción de la vacante

SONS Automotive Group in Montgomery, AL is seeking an Internet Salesperson (BDC) to join our winning sales team. You will answer calls, respond to inquiries, present product details, and guide customers toward financing options, using approved scripts and our CRM daily.

We value a customer-service mindset, teamwork, and reliable communication. We offer a family-run environment with competitive benefits and opportunities for growth within the dealership network.

Formación

• Prior experience in a customer service-oriented role.
• Professional, prompt, and courteous demeanor.
• Enthusiastic personality with excellent communication skills.

Responsabilidades

• Answer customer calls and schedule follow-ups for sales appointments.
• Respond promptly to internet, phone, and live chat inquiries using approved scripts and templates.
• Provide customers with initial product details and direct them to appropriate dealership resources.
• Present preliminary financing options tailored to customer needs.
• Proactively follow up with leads, including those not ready to commit or who miss appointments.
• Collaborate in team and process improvement sessions to maintain positive relationships with teammates, sales teams, and management.
• Utilize the dealership’s CRM system daily for lead tracking and updates.

Conocimientos

Customer service

Team player

Communication skills

Proficient computer skills

CRM familiarity

Herramientas

CRM system

Descripción del empleo

SONS Automotive Group in Montgomery, AL is seeking an Internet Salesperson (BDC) to join our winning sales team. You will answer calls, respond to inquiries, present product details, and guide customers toward financing options, using approved scripts and our CRM daily.

We value a customer-service mindset, teamwork, and reliable communication. We offer a family-run environment with competitive benefits and opportunities for growth within the dealership network.