Automotive BDC & Internet Lead Specialist

Maguire; Town of Ithaca (NY); On-site; USD 28,000 - 32,000; Full time

Job summary

The Maguire Cars dealership in Ithaca, NY is seeking a BDC Sales Agent to handle inbound and outbound calls, qualify leads, and schedule appointments for new and pre-owned vehicles.

You will enter guest data, maintain product and inventory knowledge, and follow scripts to meet dealership objectives while complying with privacy rules. Weekend/evening hours may be required; a NY driver license is preferred.

Qualifications

• High School Diploma or GED required.
• 1 year dealership experience preferred.

Responsibilities

• Handle all guest inquiries with a focus on 100% guest satisfaction.
• Receive inbound calls to establish appointment dates for vehicles.
• Provide product and inventory knowledge to guests and answer questions.
• Enter guest data accurately into the BDC database.
• Follow scripts to meet dealership objectives and privacy requirements.
• Follow up on internet leads as directed by management.

Skills

Communication and interpersonal skills

Time-management and organizational

Problem-solving and critical thinking

Financial and accounting knowledge

Automotive sales and customer service

Education

High School Diploma or GED

Tools

Microsoft Office (Word, Outlook, Excel)

CDK

Job description

The Maguire Cars dealership in Ithaca, NY is seeking a BDC Sales Agent to handle inbound and outbound calls, qualify leads, and schedule appointments for new and pre-owned vehicles.

You will enter guest data, maintain product and inventory knowledge, and follow scripts to meet dealership objectives while complying with privacy rules. Weekend/evening hours may be required; a NY driver license is preferred.