Automotive BDC & Lead-Gen Specialist

Regal Nissan; Atlanta (GA); On-site; USD 40,000 - 55,000; Full time

Job summary

Regal Nissan is seeking a results-driven BDC Agent to generate sales leads through phone, email, and web chat while delivering exceptional customer service. You will schedule sales appointments and manage follow-ups to maintain strong client relationships.

The role emphasizes detailed record-keeping, multitasking, and meeting monthly targets within a supportive, family-owned dealership environment.

Qualifications

• High school diploma or equivalent; sales or marketing certification is a plus.
• Proven track record in sales or customer service.
• Excellent communication, verbal and written.
• Strong organizational skills and multitasking.
• Professional demeanor and quick learner.

Responsibilities

• Engage with potential customers via telephone, email, and chat to assess needs and direct them towards suitable products or services.
• Schedule appointments for sales staff to meet prospective customers.
• Follow up on all leads to ensure clients are well-informed and all communications are completed.
• Maintain detailed logs of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
• Achieve monthly targets as defined by the sales leadership team.

Skills

Sales experience

Customer service

Communication skills

Organizational skills

Professionalism

Fast learner

Bilingual

Education

High school diploma or equivalent

Tools

CRM software

Job description

Regal Nissan is seeking a results-driven BDC Agent to generate sales leads through phone, email, and web chat while delivering exceptional customer service. You will schedule sales appointments and manage follow-ups to maintain strong client relationships.

The role emphasizes detailed record-keeping, multitasking, and meeting monthly targets within a supportive, family-owned dealership environment.