Automotive Lead & Appointment Specialist

Victoryplymouth; Plymouth (MI); Vor Ort; USD 42.000 - 56.000; Vollzeit

Benefits dieser Stelle

Medical Benefits

Paid Vacation

Holidays

Professional Workplace

Non-Smoking Workplace

Drug Free Workplace

Advancement Opportunities

Direct Deposit

401(k) with Company Match

Zusammenfassung

Victory Automotive Group is seeking a Business Development Representative to handle inbound sales and service inquiries, schedule appointments, and coordinate with Sales and Service teams. The role emphasizes strong customer service, administrative excellence, and reliable communication to enhance customer experience.

The ideal candidate will have prior experience in administrative or clerical roles, with a friendly, professional demeanor and solid knowledge of office software.

Qualifikationen

• High school diploma or GED required.
• Previous experience in a similar position (administrative, clerical, call center, customer service, etc.).
• Working knowledge of the automotive industry is a plus.
• Helpful attitude and friendly demeanor.
• Highly professional and dependable.
• Strong organizational and time management skills.
• Strong computer and internet skills, including Microsoft Office suite.
• Reynolds and Reynolds experience is a plus.

Aufgaben

• Manages all incoming sales and service appointment queries by scheduling and confirming appointments.
• Coordinates questions and issues with appropriate department personnel.
• Tracks sold vehicles and hot sheets.
• Confirms special order parts.
• Helps follow up with phone and internet sales leads.
• Manages all required paperwork and records and prepares documentation when needed.
• Provides administrative assistance as needed.

Kenntnisse

Customer service

Communication skills

Organizational skills

Time management

Microsoft Office

Ausbildung

High school diploma or GED

Tools

Reynolds and Reynolds

Jobbeschreibung

Victory Automotive Group is seeking a Business Development Representative to handle inbound sales and service inquiries, schedule appointments, and coordinate with Sales and Service teams. The role emphasizes strong customer service, administrative excellence, and reliable communication to enhance customer experience.

The ideal candidate will have prior experience in administrative or clerical roles, with a friendly, professional demeanor and solid knowledge of office software.