Automotive General Manager - Sales & Service Leader

MobilityWorks; Oakland (CA); On-site; USD 130,000 - 140,000; Full time

Job summary

MobilityWorks in Oakland, CA is seeking a General Manager to execute the store operations playbook, drive revenue, and strengthen customer relationships. You will supervise consumer and commercial sales, service operations, and overall store performance.

Lead a high-performing team, forecast sales and gross profit, recruit qualified staff with HR, manage inventory, and partner with regional managers to expand market presence while upholding our standards for customer care.

Qualifications

• High school diploma or GED is required.
• 2–3 years of experience in sales management is essential.
• Exceptional customer service skills and experience are mandatory.
• Proficiency in Microsoft Office and technical aptitude is required.
• Demonstrated ability to work independently with minimal supervision.

Responsibilities

• Supervise all facets of the store's operations, including consumer sales, commercial sales, and service operations.
• Support the overall company objectives and ensure consistent messaging with Regional Sales and Service Managers to the store staff.
• Provide store performance reports as required, using KPIs as outlined in Rhythm.
• Identify local market opportunities and utilize corporate support for localized marketing.
• Collaborate with HR to recruit and retain qualified staff.

Skills

Sales management

Customer service

Microsoft Office

Independent work

Technical aptitude

Salesforce

Education

High school diploma or GED

Tools

Microsoft Office

Salesforce

Job description

MobilityWorks in Oakland, CA is seeking a General Manager to execute the store operations playbook, drive revenue, and strengthen customer relationships. You will supervise consumer and commercial sales, service operations, and overall store performance.

Lead a high-performing team, forecast sales and gross profit, recruit qualified staff with HR, manage inventory, and partner with regional managers to expand market presence while upholding our standards for customer care.