Automotive Front Desk Receptionist & Cashier

Group 1 Automotive; Danvers (MA); On-site; USD 25,000 - 28,000; Full time

Job summary

Group1 Toyota of Danvers, part of Group 1 Automotive, is seeking a qualified Receptionist to join our team at the Danvers location. With a state-of-the-art facility and strong compensation, this role supports daily operations and customer interactions in a fast-paced automotive setting.

The position emphasizes professional communication, dependable attendance, and a commitment to superior customer service, with weekend Saturday availability and a high school diploma required.

Qualifications

• Previous automotive / dealership experience is a plus.
• Good communication skills both written and verbal.
• Professional appearance and work ethic.
• Saturday availability.
• Superior customer service skills.
• High school diploma or the equivalent.

Responsibilities

• Answer all incoming department telephone calls according to company policies and good telephone etiquette.
• Direct telephone calls to the appropriate parties, as necessary.
• Take written messages for occupied personnel and notify them as soon as possible regarding pending messages.
• Assist Customers in scheduling appointments for repairs.
• Organize paperwork for incoming appointments.
• Perform cashiering duties for payment of repairs.
• Handle and account for the cash in and out in the assigned cash draw.
• Provide support with emailing, typing, mail, filing, etc.

Skills

Customer service

Communication

Professional appearance

Saturday availability

Education

High school diploma

Job description

Group1 Toyota of Danvers, part of Group 1 Automotive, is seeking a qualified Receptionist to join our team at the Danvers location. With a state-of-the-art facility and strong compensation, this role supports daily operations and customer interactions in a fast-paced automotive setting.

The position emphasizes professional communication, dependable attendance, and a commitment to superior customer service, with weekend Saturday availability and a high school diploma required.