Automotive Service Greeting Specialist

Group 1 Automotive, Inc.; Danvers (MA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) plan

Paid Time-Off

Employee stock purchase plan

Employee vehicle purchase program

Training and advancement opportunities

Job summary

Group 1 Toyota of Danvers, part of Group 1 Automotive, is seeking a qualified SERVICE GREETER to welcome service customers, coordinate with sales, and ensure a positive first impression in a fast-paced shop. The ideal candidate has high energy, strong customer service skills, and a willingness to work in a process-driven environment.

Benefits include medical, dental, vision, life and disability insurance, a 401(k) with company match, PTO, stock purchase plan, and employee vehicle purchase

Qualifications

• At least 1 year of retail, service or hospitality experience preferred.
• High energy and motivation.
• Excellent customer service skills.
• Professional appearance and work ethic.
• Self-starter and self-motivated.
• Ability to work well in a process driven environment.
• Outstanding communication skills in both verbal and written.
• High school diploma or equivalent.
• Valid driver license in the state that you will work and a good driving record.

Responsibilities

• Meet and greet service customers promptly in a professional and courteous manner.
• Liaison between the service and sales department.
• Realize that business is built on customer satisfaction and be devoted to guaranteeing satisfaction to our customers.
• Establish personal goals that are consistent with dealership standards of productivity, and devise a strategy to meet those goals.
• Follow all company policies and procedures.
• Demonstrates behaviors consistent with the Company’s Values in all interactions with customers, co‑workers and vendors.

Skills

Customer service

Communication skills

Motivation

Professional appearance

Self-motivation

Process-driven

Verbal communication

Written communication

Education

High school diploma or equivalent

Job description

Group 1 Toyota of Danvers, part of Group 1 Automotive, is seeking a qualified SERVICE GREETER to welcome service customers, coordinate with sales, and ensure a positive first impression in a fast-paced shop. The ideal candidate has high energy, strong customer service skills, and a willingness to work in a process-driven environment.

Benefits include medical, dental, vision, life and disability insurance, a 401(k) with company match, PTO, stock purchase plan, and employee vehicle purchase