Service Dept. Cashier - Group 1 Toyota of Danvers

Group 1 Automotive; Danvers (MA); On-site; USD 25,000 - 29,000; Full time

Job summary

Group 1 Toyota of Danvers in Massachusetts is hiring a cashier for the service team. You will handle billing, payments, and customer interactions in a fast-paced automotive service environment.

The role requires excellent communication, accuracy with invoices, and the ability to maintain confidentiality. A high school diploma is preferred.

Competitive hourly pay between $18 and $21, with opportunities for growth within Group 1 Automotive.

Qualifications

• Superior communication and customer service skills.
• Excellent follow-through skills.
• Solid working knowledge of the Internet.
• Maintaining a positive, can-do attitude.
• High School Diploma or equivalent.

Responsibilities

• Inspect each service repair order and/or parts invoice for accuracy and legibility.
• Transfer repair order data from hardcopy to electronic form; reconcile orders.
• Calculate material charges for each repair order.
• Compute total retail price for parts, fluids, labor and taxes; enter on repair order.
• Collect the total charges from the customer in cash, check, or charge account.
• Provide customer with change and receipts.
• Document charge purchases per office policy.
• Calculate and enter warranty charges.
• Complete the accounting section of the repair order as directed by management.
• Accumulate all closed repair orders and parts invoices daily.
• Maintain labor rate control forms as directed by management.
• Handle cash in/out in the money box daily.
• Manage keys; return to customers when paid and direct to vehicle.
• File repair orders as directed by service dept management.
• Answer service department calls; transfer or take messages when needed.
• Maintain confidentiality of company and customer information.

Skills

Communication

Customer service

Follow-through

Internet

Positive attitude

Education

High School Diploma or equivalent

Job description

About Us

Group 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest dealership group in the U.S., Group 1 delivers a fully integrated automotive experience, including vehicle sales, financing, aftersales service, and digital retail solutions. As the automotive industry continues to evolve, Group 1 is investing in the people, technology, and operational excellence needed to shape what comes next. Our work is grounded in a simple belief, that a better experience for customers starts with an exemplary experience for employees. At Group 1, our commitment is to keep finding smarter ways to serve our customers and support one another. We believe great careers are built in environments where people are trusted, challenged, and given room to grow. If you share our core values of integrity, transparency, professionalism, teamwork, and respect, you can get more with Group 1. More opportunity. More support. More ways to build a career that moves you forward.

Overview

Group 1 Toyota of Danvers is part of the fast growing Group 1 Automotive, a leader in automotive retail. We are looking to add a qualified Cashier to our Service team. With our state-of-the-art facility, unbeatable work environment, and industry-leading compensation, you'll have the tools and resources to thrive and reach new heights in your career.

Responsibilities

• Thoroughly inspect every service repair order and/or parts invoice for proper completion, legibility and accuracy.
• Transfer the appropriate information from each repair order hardcopy to the soft copies (reconcile the repair orders).
• Calculate the material (or shop supplies) charge applicable for each repair order.
• Accurately calculate the total retail price for parts, fluids, material, or shop supplies, labor and taxes and enter them in the appropriate spaces on the repair order.
• Collect the total retail charges from the customer in cash, check or authorized charge account.
• Provide the customer with the proper change and/or receipts.
• Properly document charge purchases according to the policies established by the office manager.
• Calculate and enter the warranty charges applicable.
• Complete the accounting section of the repair order as directed by the business manager.
• Accumulate all repair orders and parts invoices closed during the business day to the business office daily.
• Maintain the effective labor rate control forms as directed by management.
• Handle and account for the cash in and out in the assigned money box daily.
• Control the keys associated with completed repair orders, return customer's keys to them when their bills are paid and direct customers to where they may find their vehicle.
• File repair orders as directed by service department management.
• Answer the service department telephone, transfer calls to the people requested or best suited to take the call and take written messages when the needed personnel are not available
• Maintain confidentiality of company and customer information at all times.

Qualifications

• Superior communication and customer service skills

• Excellent follow-through skills

• Solid working knowledge of the Internet

• Maintaining a positive, can-do attitude

• High School Diploma or equivalent

The compensation for this role ranges from $18 - $21 an hour based on experience.

*All applicants must pass pre-employment testing to include: background checks and MVR in order to qualify for employment*

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment is contingent upon successfully completing all applicable pre-employment requirements in accordance with federal, state, and local law.