Receptionist - Group1 Toyota of Danvers

Group1 Automotive, Inc.; Danvers (MA); On-site; USD 25,000 - 28,000; Full time

Job summary

Group1 Toyota of Danvers is seeking a qualified Receptionist to join our team in Danvers, MA. You will be the first point of contact, managing calls, scheduling repairs, and providing outstanding customer service in a state-of-the-art facility.

The role offers competitive compensation and opportunities for growth within Group 1 Automotive, with a focus on professionalism and efficiency in daily operations.

Qualifications

• Excellent verbal and written communication skills.
• Demonstrated customer service excellence and professional demeanor.
• Ability to handle multi-line phone systems and scheduling processes.

Responsibilities

• Answer all incoming department telephone calls according to company policies and good telephone etiquette.
• Direct telephone calls to the appropriate parties, as necessary.
• Take written messages for occupied personnel and notify them as soon as possible regarding pending messages.
• Assist Customers in scheduling appointments for repairs.
• Organize paperwork for incoming appointments.
• Perform cashiering duties for payment of repairs.
• Handle and account for the cash in and out in the assigned cash draw.
• Provide support with emailing, typing, mail, filing, etc.

Skills

Verbal communication

Written communication

Customer service

Education

High school diploma or equivalent

Job description

About Us

Group 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest dealership group in the U.S., Group 1 delivers a fully integrated automotive experience, including vehicle sales, financing, aftersales service, and digital retail solutions. As the automotive industry continues to evolve, Group 1 is investing in the people, technology, and operational excellence needed to shape what comes next. Our work is grounded in a simple belief, that a better experience for customers starts with an exemplary experience for employees.

At Group 1, our commitment is to keep finding smarter ways to serve our customers and support one another. We believe great careers are built in environments where people are trusted, challenged, and given room to grow. If you share our core values of integrity, transparency, professionalism, teamwork, and respect, you can get more with Group 1. More opportunity. More support. More ways to build a career that moves you forward.

Overview

Group1 Toyota of Danvers is part of fast growing Group 1 Automotive, a leader in automotive retail and we are looking to add a qualified Receptionistto our team. With our state-of-the-art facility, unbeatable work environment, and industry-leading compensation, you'll have the tools and resources to thrive and reach new heights in your career.

Responsibilities

• Answer all incoming department telephone calls according to company policies and good telephone etiquette.
• Direct telephone calls to the appropriate parties, as necessary.
• Take written messages for occupied personnel and notify them as soon as possible regarding pending messages.
• Assist Customers in scheduling appointment s for repairs.
• Organize paperwork for incoming appointments.
• Perform cashiering duties for payment of repairs
• Handle and account for the cash in and out in the assigned cash draw
• Provide support with e mailing, typing, mail, filing, etc.

Qualifications

• Previous automotive / dealership experienced is a plus
• Good communication skills both written and verbal
• Professional appearance and work ethic
• Saturday availability
• Superior customer service skills
• High school diploma or the equivalent

The compensation for this position is $18-20/hr. based on experience.

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment is contingent upon successfully completing all applicable pre-employment requirements in accordance with federal, state, and local law.