Service Greeter - Group 1 Toyota of Danvers

Group1 Automotive, Inc.; Danvers (MA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) plan

Paid Time-Off

Employee stock purchase plan

Employee vehicle purchase program

Training and advancement opportunities

Job summary

Group 1 Toyota of Danvers, part of Group 1 Automotive, is seeking a qualified SERVICE GREETER to welcome service customers, coordinate with sales, and ensure a positive first impression in a fast-paced shop. The ideal candidate has high energy, strong customer service skills, and a willingness to work in a process-driven environment.

Benefits include medical, dental, vision, life and disability insurance, a 401(k) with company match, PTO, stock purchase plan, and employee vehicle purchase

Qualifications

• At least 1 year of retail, service or hospitality experience preferred.
• High energy and motivation.
• Excellent customer service skills.
• Professional appearance and work ethic.
• Self-starter and self-motivated.
• Ability to work well in a process driven environment.
• Outstanding communication skills in both verbal and written.
• High school diploma or equivalent.
• Valid driver license in the state that you will work and a good driving record.

Responsibilities

• Meet and greet service customers promptly in a professional and courteous manner.
• Liaison between the service and sales department.
• Realize that business is built on customer satisfaction and be devoted to guaranteeing satisfaction to our customers.
• Establish personal goals that are consistent with dealership standards of productivity, and devise a strategy to meet those goals.
• Follow all company policies and procedures.
• Demonstrates behaviors consistent with the Company’s Values in all interactions with customers, co‑workers and vendors.

Skills

Customer service

Communication skills

Motivation

Professional appearance

Self-motivation

Process-driven

Verbal communication

Written communication

Education

High school diploma or equivalent

Job description

About Us

Group 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest dealership group in the U.S., Group 1 delivers a fully integrated automotive experience, including vehicle sales, financing, aftersales service, and digital retail solutions. As the automotive industry continues to evolve, Group 1 is investing in the people, technology, and operational excellence needed to shape what comes next. Our work is grounded in a simple belief, that a better experience for customers starts with an exemplary experience for employees.

At Group 1, our commitment is to keep finding smarter ways to serve our customers and support one another. We believe great careers are built in environments where people are trusted, challenged, and given room to grow. If you share our core values of integrity, transparency, professionalism, teamwork, and respect, you can get more with Group 1. More opportunity. More support. More ways to build a career that moves you forward.

Overview

Group 1 Toyota of Danvers is part of the fast growing Group 1 Automotive, a leader in automotive retail. We are looking to add a qualified SERVICE GREETER to our team. With our state-of-the-art facility, unbeatable work environment, and industry-leading compensation, you'll have the tools and resources to thrive and reach new heights in your career.

Responsibilities

• Meet and greet service customers promptly in a professional and courteous manner.
• Liaison between the service and sales department.
• Realize that business is built on customer satisfaction and be devoted to guaranteeing satisfaction to our customers.
• Establish personal goals that are consistent with dealership standards of productivity, and devise a strategy to meet those goals.
• Follow all company policies and procedures.
• Demonstrates behaviors consistent with the Company’s Values in all interactions with customers, co‑workers and vendors.

Qualifications

• At least 1 year of retail, service or hospitality industry experience is preferred but not required.
• High energy and motivation
• Excellent customer service skills.
• Professional appearance and work ethic.
• Self-starter and self‑motivated.
• Ability to work well in a process driven environment.
• Outstanding communication skills in both verbal and written.
• High school diploma or equivalent.
• Valid driver license in the state that you will work and a good driving record.

The ideal candidate is someone with high energy and motivation to work in an extremely busy service department!

In addition to competitive pay, we offer our associates the following benefits:

• Health, Dental, Vision, Life, and Disability insurance
• 401(k) plan with company match
• Paid Time-Off
• Employee Stock Purchase Plan
• Employee Vehicle Purchase Program
• Professional work environment, with job training and advancement opportunities

The compensation for this posiiton ranges from $17 - $19 an hour.

* All applicants must be willing to submit to pre-employment testing to include: background checks, MVR, and hair follicle drug testing in order to qualify for employment

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment is contingent upon successfully completing all applicable pre-employment requirements in accordance with federal, state, and local law.