Auto Service Front Desk Specialist

Group 1 Automotive; Saco (ME); Hybrid; USD 57,859,000 - 71,635,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Plan

Paid Time Off

Employee Stock Purchase Plan

Vehicle Purchase Program

Career Growth

Job summary

Group 1 Mercedes-Benz of Scarborough, part of Group 1 Automotive, is seeking a qualified RECEPTIONIST to join our team. With our state-of-the-art facility and commitment to customer service, you will manage front-desk duties, greet customers, and route calls.

The position offers competitive pay at $22.00 per hour, a benefits package including health and dental insurance, 401(k) with company match, paid time off, and opportunities for training and advancement.

Qualifications

• Customer service experience required.
• Good communication skills both verbal and written.
• Professional appearance and work ethic.
• High School Diploma or equivalent.

Responsibilities

• Answer the service department telephone, transfer calls to the people requested or best suited to take the call and take written messages when the needed personnel are not available
• Collect the total retail charges from the customer in cash, check or authorized charge account
• Provide the customer with the proper change and/or receipts
• Properly document charge purchases according to the policies established by the office manager

Skills

Customer service

Verbal communication

Written communication

Professional appearance

Education

High School Diploma or equivalent

Job description

Group 1 Mercedes-Benz of Scarborough, part of Group 1 Automotive, is seeking a qualified RECEPTIONIST to join our team. With our state-of-the-art facility and commitment to customer service, you will manage front-desk duties, greet customers, and route calls.

The position offers competitive pay at $22.00 per hour, a benefits package including health and dental insurance, 401(k) with company match, paid time off, and opportunities for training and advancement.