Automotive Front Desk & Customer Experience Coordinator

Krause Auto Group; Alpharetta (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Free health insurance option

401(k) with company match

HSA contributions

Dental & vision insurance

Paid vacation, PTO, and holidays

Career advancement opportunities

Employee discounts on vehicles, parts,

service

Family-owned and operated culture

Long-term career stability

Supportive and team-oriented环境

Job summary

Krause Auto Group in Alpharetta, GA, is seeking a friendly Receptionist / Customer Experience Coordinator to be the first impression for our multi-brand dealership. You will greet visitors, answer calls, schedule appointments, and support the sales and service teams with professional communication.

This front-desk role offers growth within a family-owned group with 30+ years in the business, competitive benefits, and an emphasis on internal advancement.

Qualifications

• Excellent communication and active listening abilities are required.
• Ability to greet customers warmly and manage multiple tasks.
• Professional demeanor and reliable attendance are essential.

Responsibilities

• Be the first point of contact for customers and ensure a seamless dealership experience.
• Answer calls professionally and greet visitors.
• Direct customers to the appropriate department and coordinate appointments.
• Provide general front desk support and administrative tasks as needed.

Skills

Communication skills

Customer service

Multitasking

Professionalism

Reliability

Willingness to learn

Job description

Krause Auto Group in Alpharetta, GA, is seeking a friendly Receptionist / Customer Experience Coordinator to be the first impression for our multi-brand dealership. You will greet visitors, answer calls, schedule appointments, and support the sales and service teams with professional communication.

This front-desk role offers growth within a family-owned group with 30+ years in the business, competitive benefits, and an emphasis on internal advancement.