Automotive Electrical Technician: Impactful Field Role

Smart Start, Inc.; Charlotte (NC); On-site; USD 25,000 - 39,000; Full time

Job summary

Smart Start, Inc. seeks a Service Technician to support public safety and compliance by ensuring reliable operation of alcohol monitoring and vehicle electronic systems. This role blends hands-on technical work with customer service in automotive electronics.

You will install, service, and troubleshoot devices; train customers; conduct calendar reminders; maintain inventory; and comply with confidentiality and safety standards. Based in Charlotte, NC, with a focus on quality service to clients.

Qualifications

• High School Diploma or equivalent required.
• At least 1 year in a customer-facing role.
• Valid driver’s license and reliable transportation may be required.

Responsibilities

• Install, service, troubleshoot, and remove alcohol monitoring and vehicle electronic devices.
• Maintain a clean, organized, and hazard-free work environment.
• Conduct customer training sessions and provide phone support to ensure satisfaction.
• Make daily or weekly reminder calls to customers with upcoming appointments.
• Perform monthly inventory audits and assist nearby facilities as needed.
• Manage weekly work hours (≤ 40 hours/week) and communicate effectively with management.
• Uphold confidentiality, data security, and compliance with all applicable laws and regulations.
• Perform additional duties as assigned, including vehicle-to-vehicle transfers.

Skills

12-volt DC systems

Wiring & connectors

Programming devices

Diagnostics & multimeter testing

Circuit analysis

Ignition & Starter

Body Control Module

Dashboards

Device mounting

Customer service

Phone support

Education

High School Diploma or equivalent

Tools

Diagnostics equipment

Multimeter

Job description

Smart Start, Inc. seeks a Service Technician to support public safety and compliance by ensuring reliable operation of alcohol monitoring and vehicle electronic systems. This role blends hands-on technical work with customer service in automotive electronics.

You will install, service, and troubleshoot devices; train customers; conduct calendar reminders; maintain inventory; and comply with confidentiality and safety standards. Based in Charlotte, NC, with a focus on quality service to clients.