Automotive Customer Success Partner: On-Site & Travel

The Reynolds and Reynolds Company; Bowie (MD); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, vision, life insurance

401(k) with up to 6% matching

Company car for business and personal use

Professional development and training

Paid vacation and sick days

Eight paid holidays

Referral bonuses

Job summary

The Reynolds and Reynolds Company is seeking a Customer Success Specialist to provide outstanding support to automotive dealerships in Bowie, Maryland. In this role, you'll spend approximately 80% of your time on‑site, delivering excellent service and ensuring customer satisfaction with our software.

You will undergo extensive training at our offices in Houston, TX, and Dayton, OH, followed by travel for ongoing support. We're looking for someone with strong communication skills and the ability to build lasting relationships with clients. Join us and enjoy comprehensive benefits, including medical, 401(k), and professional development.

Qualifications

• Bachelor’s Degree or equivalent experience is required.
• Strong written and verbal communication skills are essential.
• Must have reliable home internet for video conferencing.

Responsibilities

• Provide high-level customer support to automotive dealerships.
• Ensure customers utilize software to its full potential.
• Travel for training and support as needed.

Skills

Customer service

Time management

Communication skills

Organizational skills

Relationship building

Education

Bachelor’s Degree or equivalent experience

Job description

The Reynolds and Reynolds Company is seeking a Customer Success Specialist to provide outstanding support to automotive dealerships in Bowie, Maryland. In this role, you'll spend approximately 80% of your time on‑site, delivering excellent service and ensuring customer satisfaction with our software.

You will undergo extensive training at our offices in Houston, TX, and Dayton, OH, followed by travel for ongoing support. We're looking for someone with strong communication skills and the ability to build lasting relationships with clients. Join us and enjoy comprehensive benefits, including medical, 401(k), and professional development.