Customer Service Pro: Growth, Training & Internal Promotion

Concentrix; Laredo (TX); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

DailyPay

Health and wellness programs

401(k) retirement plan

Paid time off

Paid training days

Learning and leadership development

Job summary

Concentrix in Laredo, TX, is seeking a Customer Service Representative to deliver exceptional support for a world‑class brand. You will handle inbound inquiries, assist with technical issues, and address billing concerns while providing friendly, professional service.

The role offers growth opportunities within a Fortune 500 company and a people‑first culture. Training is provided, with comprehensive benefits and ongoing development opportunities for eligible employees.

Qualifications

• Empathy and customer-focus required.
• Experience in Customer Service not required but encouraged.
• Proficiency in fast-paced multi-tasking.
• Eagerness to learn new technologies.
• Bilingual not required but encouraged to apply.
• Must reside in the United States or have a valid U.S. address for residence.

Responsibilities

• Provide inbound customer support.
• Help customers resolve technical issues.
• Assist in correcting billing concerns.
• Deliver expert customer experiences with a smile.

Skills

Empathy

Multitasking

Eagerness to learn

Adaptability

Bilingual (encouraged)

Job description

Concentrix in Laredo, TX, is seeking a Customer Service Representative to deliver exceptional support for a world‑class brand. You will handle inbound inquiries, assist with technical issues, and address billing concerns while providing friendly, professional service.

The role offers growth opportunities within a Fortune 500 company and a people‑first culture. Training is provided, with comprehensive benefits and ongoing development opportunities for eligible employees.