Automotive Customer Service & Logistics Specialist

CSP; Salisbury (MD); On-site; USD 42,000 - 62,000; Full time

Job summary

CSP in Salisbury, MD, is seeking a customer service professional with automotive and manufacturing experience. The role supports production goals, documents operating procedures, and coordinates with suppliers to ensure on-time deliveries.

The ideal candidate has strong organizational and communication skills, hands-on ERP experience (QAD), and familiarity with TS16949 and ISO14001 standards. This is a full-time position in a professional office environment.

Qualifications

• Proven experience in a customer service role in automotive manufacturing.
• Strong organizational and administrative skills.
• Excellent communication and interpersonal abilities.
• Proficiency with QAD or similar ERP systems.
• Understanding of TS16949 & ISO14001 standards.
• Ability to work in a fast-paced environment.

Responsibilities

• Assist with production goals and strategic initiatives.
• Develop operating guidelines and procedures for smooth operations.
• Compile and prepare material and inventory reports.
• Create and document continuous improvement initiatives.
• Produce and distribute weekly Supplier Release Schedule using QAD.
• Maintain supplier records and relationships to ensure on-time deliveries.
• Communicate schedules with internal teams and suppliers.
• Perform inventory adjustments and maintain stock accuracy.

Skills

Customer service

Organizational skills

Communication

QAD ERP

ISO TS16949

Problem solving

Education

Bachelor's in Business Administration

Tools

QAD ERP

MS Office

Job description

CSP in Salisbury, MD, is seeking a customer service professional with automotive and manufacturing experience. The role supports production goals, documents operating procedures, and coordinates with suppliers to ensure on-time deliveries.

The ideal candidate has strong organizational and communication skills, hands-on ERP experience (QAD), and familiarity with TS16949 and ISO14001 standards. This is a full-time position in a professional office environment.