Automotive Customer Experience Specialist – Collision Center

Caliber; Wake Forest (NC); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Weekly pay

Paid vacation

Overtime eligibility

Career growth

Hands-on experience

Job summary

Caliber Collision is hiring a Customer Service Representative at our Wakefield service center. You will greet customers, provide exceptional service, coordinate daily workloads, and support rental car logistics while keeping insurance requirements in view.

This role emphasizes teamwork, effective communication, and the ability to navigate multiple software systems. We offer weekly pay, paid vacation and holidays, and opportunities for career growth within a production shop environment.

Qualifications

• 1+ years of experience in a customer-facing environment.
• Strong verbal and written communication abilities.
• Ability to use multiple software systems and stay organized.

Skills

Customer service

Communication skills

Multitasking

Team player

Tools

Microsoft Office Suite

Job description

Caliber Collision is hiring a Customer Service Representative at our Wakefield service center. You will greet customers, provide exceptional service, coordinate daily workloads, and support rental car logistics while keeping insurance requirements in view.

This role emphasizes teamwork, effective communication, and the ability to navigate multiple software systems. We offer weekly pay, paid vacation and holidays, and opportunities for career growth within a production shop environment.