Automotive CSR & Appointment Specialist (Saturday Shifts)

Auburn Toyota Group; Auburn (CA); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Vision insurance

Paid vacation

Bonus plan

Job summary

Auburn Toyota in Auburn, CA is seeking a Service Representative to handle inbound and outbound calls, schedule appointments, and assist customers with recalls and inquiries. This in-person role emphasizes friendly, reliable service and adherence to company scripts.

The position requires working Saturdays, offers full-time hours, and provides benefits including medical, dental, vision, paid vacation and a 401(k) plan, with opportunities for advancement.

Qualifications

• 1 year customer service experience required
• Self-motivated with disciplined work habits
• Excellent oral communication skills
• Proficient computer skills and ability to learn company-specific software

Responsibilities

• Provide excellent customer service to the hundreds of customers who call each day
• Answer the phone in a timely manner
• Use company scripts to professionally answer phone calls and schedule appointments
• Make outbound calls to current customers to schedule upcoming appointments or notify them of recalls
• Establish and maintain customer relationships through outstanding customer service

Skills

Customer service

Oral communication

Independent work

Computer skills

Job description

Auburn Toyota in Auburn, CA is seeking a Service Representative to handle inbound and outbound calls, schedule appointments, and assist customers with recalls and inquiries. This in-person role emphasizes friendly, reliable service and adherence to company scripts.

The position requires working Saturdays, offers full-time hours, and provides benefits including medical, dental, vision, paid vacation and a 401(k) plan, with opportunities for advancement.