Automotive Collision Center CSR — Front Desk & Scheduling Pro

Diehl Automotive Group; Bellevue (Allegheny County); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid time off

Job summary

Diehl Collision of Bellevue in Bellevue, PA is hiring a Customer Service Representative to warmly greet customers, manage appointments, and handle paperwork related to collision repairs. You will coordinate with estimators, technicians, and insurers to keep customers informed throughout the repair process.

The role requires excellent communication, a professional attitude, and the ability to multitask in a busy auto repair setting.

Qualifications

• Experience in customer service or reception is preferred.
• Strong verbal and written communication skills.
• Able to stay organized in a fast-paced automotive environment.

Responsibilities

• Greet customers and provide friendly service.
• Answer calls and respond to inquiries.
• Schedule estimates, appointments, and drop-offs.
• Assist with paperwork and insurance documentation.

Skills

Customer service

Communication

Organization

Multitasking

Office software

Professional demeanor

Customer interactions

Attention to detail

Job description

Diehl Collision of Bellevue in Bellevue, PA is hiring a Customer Service Representative to warmly greet customers, manage appointments, and handle paperwork related to collision repairs. You will coordinate with estimators, technicians, and insurers to keep customers informed throughout the repair process.

The role requires excellent communication, a professional attitude, and the ability to multitask in a busy auto repair setting.