Automotive BDC Specialist: Paid Training & Growth

Keeler Motor Car Company; Norwalk (CT); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Competitive pay

Paid training

Growth opportunities

Supportive team

Career path

Job summary

Keeler Motor Car Company, a family-owned dealership serving the Capital Region, is seeking a motivated Automotive BDC Service Associate to join Genesis of Ridgefield. This role focuses on delivering a professional, upbeat customer experience while handling service calls and scheduling.

Location: Ridgefield, CT. The position offers paid training, growth opportunities within Genesis and Keeler, and a supportive team environment as you build a long-term career in the automotive industry.

Qualifications

• Professional, upbeat, customer-first attitude.
• Organized and detail-oriented.
• Comfortable working in a structured, fast-paced environment.
• Automotive experience is a plus, but not required.
• MyKarma and CDK experience preferred, but not required.

Responsibilities

• Handle inbound and outbound service calls
• Schedule and confirm service appointments
• Follow up with customers regarding upcoming, missed, and recommended services
• Maintain accurate customer information and appointment records in the CRM
• Communicate effectively between customers and the Service Department
• Provide a professional and positive customer experience

Skills

Customer service

Organization

Structured work pace

Tools

MyKarma

CDK

CRM

Job description

Keeler Motor Car Company, a family-owned dealership serving the Capital Region, is seeking a motivated Automotive BDC Service Associate to join Genesis of Ridgefield. This role focuses on delivering a professional, upbeat customer experience while handling service calls and scheduling.

Location: Ridgefield, CT. The position offers paid training, growth opportunities within Genesis and Keeler, and a supportive team environment as you build a long-term career in the automotive industry.