Automotive BDC Specialist: Growth & Outreach

Honda of Lake Murray; Irmo (SC); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Product & inventory access

Company-wide training

Growth opportunities

Supportive environment

Job summary

Honda of Lake Murray in Irmo, SC seeks an Automotive Customer Service BDC Consultant. You’ll handle heavy inbound and outbound calls, schedule sales and service appointments, and log customer comments for follow-up.

We value a professional, enthusiastic attitude, excellent communication, and data-entry accuracy to support scripted processes and timely follow-ups. This role offers growth opportunities in a supportive automotive environment.

Qualifications

• High School Diploma or equivalent.
• Previous experience with phones or Telemarketing in automotive, business development, or customer service.
• Familiarity with scripts, power tracks, and alternative choices.

Responsibilities

• Answer inbound calls and schedule sales appointments.
• Make outbound calls and log customer comments.
• Schedule follow-up contact if no appointment is made.
• Contact customers to schedule appointments for Sales and Service.
• Confirm scheduled appointments and update appointment board.
• Notify departments when an appointment is scheduled.
• Assist with other duties as assigned.
• Ability to meet or exceed monthly goals.

Skills

Phone/Telemarketing experience

Excellent communication

Organized & multitasked

Teamwork

Education

High School Diploma or equivalent

Tools

MS Word

Data entry

Job description

Honda of Lake Murray in Irmo, SC seeks an Automotive Customer Service BDC Consultant. You’ll handle heavy inbound and outbound calls, schedule sales and service appointments, and log customer comments for follow-up.

We value a professional, enthusiastic attitude, excellent communication, and data-entry accuracy to support scripted processes and timely follow-ups. This role offers growth opportunities in a supportive automotive environment.