Automotive BDC Manager: Lead Growth & Video Engagement

Hartford Toyota Superstore; Hartford (CT); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation package

Performance-based bonuses

Opportunities for professional development

Job summary

Hartford Toyota Superstore is seeking an Automotive Business Development Manager (BDC) to oversee the daily operations of our Business Development Center. This dynamic leader will develop strategies to enhance customer engagement, manage a team to deliver exceptional service, and leverage innovative tools like video for communication.

The ideal candidate will have proven BDC management experience, knowledge of CRM systems, and a passion for customer service. The role offers a competitive compensation package with opportunities for growth.

Qualifications

• Proven experience in automotive BDC management or similar leadership roles.
• Strong knowledge of CRM systems and dealership processes.
• Excellent communication, coaching, and leadership skills.

Responsibilities

• Develop and implement strategies to increase customer engagement and sales.
• Manage and train a team of BDC representatives for optimal performance.
• Monitor and analyze performance metrics to identify growth opportunities.

Skills

Automotive BDC management

CRM systems

Communication skills

Coaching

Data analysis

Customer service

Video communication

Job description

Hartford Toyota Superstore is seeking an Automotive Business Development Manager (BDC) to oversee the daily operations of our Business Development Center. This dynamic leader will develop strategies to enhance customer engagement, manage a team to deliver exceptional service, and leverage innovative tools like video for communication.

The ideal candidate will have proven BDC management experience, knowledge of CRM systems, and a passion for customer service. The role offers a competitive compensation package with opportunities for growth.