Automotive BDC & Internet Sales Associate

Balise Auto Group; Fairfield (CT); Presencial; USD 23.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental insurance

Disability insurance

401(k) with company match

Flexible spending accounts

Paid Time-Off

Weekly pay

Employee discounts on service, parts,/

Descripción de la vacante

Balise Auto Group is seeking a dedicated BDC Associate to join our Customer Service team. You will respond to inquiries via phone and email, provide info on vehicles and services, and set up sales appointments to drive online sales growth.

The role involves outbound calls, following up on leads, and maintaining a professional attitude while building relationships with customers and vendors. Strong communication and multitasking are essential.

Formación

• Excellent written and verbal communication skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Proven experience in customer service or call center is a plus.

Responsabilidades

• Respond to customer inquiries via phone and email in a timely and professional manner.
• Provide accurate information about vehicles and services to customers.
• Conduct outbound calls to follow up with customers or sales leads.
• Manage internet inquiries through dealership website and other online channels.
• Set up customer appointments for the sales department.
• Follow through on leads and build relationships with clients to close sales.
• Grow internet sales business and expand current customer base; measured through monthly online percentage.
• Maintain a positive, and professional attitude toward customers, vendors and employees.

Conocimientos

Customer service

Phone support

Email correspondence

Outbound calling

Lead follow-up

Sales

Appointment scheduling

Communication

Multitasking

Teamwork

Bilingual

Herramientas

Microsoft Office

Descripción del empleo

Balise Auto Group is seeking a dedicated BDC Associate to join our Customer Service team. You will respond to inquiries via phone and email, provide info on vehicles and services, and set up sales appointments to drive online sales growth.

The role involves outbound calls, following up on leads, and maintaining a professional attitude while building relationships with customers and vendors. Strong communication and multitasking are essential.