Automotive BDC Specialist — Online Sales & Appointments

Balise Motor Sales; Smithfield (RI); On-site; USD 30,000 - 75,000; Full time

Benefits offered by this job

Competitive Benefits package including

401(k) with company match

Flexible spending accounts

Paid Time-Off

Weekly Pay

Employee discounts on service, parts,

Job summary

Balise Motor Sales in Smithfield, RI seeks a friendly BDC Associate - Customer Service Representative to join our dealership team. You will use your computer skills and product knowledge to generate business online and book appointments for the sales team.

Responsibilities include responding to inquiries by phone and email, providing accurate vehicle information, following up on leads, scheduling dealer appointments, and building relationships to drive sales.

Qualifications

• Computer & Internet skills required.
• Proficiency in Microsoft Office applications.
• Ability to follow through on leads and close sales.
• Excellent communications skills, both verbal and written.
• Bilingual proficiency preferred but not required.

Responsibilities

• Respond to customer inquiries via phone and email in a timely and professional manner.
• Provide accurate information about vehicles and services to our customers.
• Conduct outbound calls to follow up with customers or sales leads.
• Managing internet inquiries through dealership website and other online channels.
• Setting up customer appointments for the sales department.
• Follow through on customer leads and build relationships with clients to close sales.
• Grow internet sales business and expand current customer base; measured through monthly online percentage.

Skills

Customer service

Communication

Multitasking

Teamwork

Bilingual (preferred)

Tools

Microsoft Office

Job description

Balise Motor Sales in Smithfield, RI seeks a friendly BDC Associate - Customer Service Representative to join our dealership team. You will use your computer skills and product knowledge to generate business online and book appointments for the sales team.

Responsibilities include responding to inquiries by phone and email, providing accurate vehicle information, following up on leads, scheduling dealer appointments, and building relationships to drive sales.