Automotive BDC & Growth Specialist

Mckinnon-Nissan; Clanton (AL); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

Dental, Vision & Life Insurance

401K

Direct Deposit

Sundays off

Paid vacation

Paid instructor-led training

Ongoing training

Promote from within

Excellent work environment

Great team culture

Family owned and operated

Job summary

McKinnon Nissan and Toyota is seeking a motivated BDC/customer service representative to handle customer inquiries by phone, email and chat. You will schedule visits, assist customers with information, and log interactions to support the sales team.

The role emphasizes excellent communication, a friendly team environment, and a drive to achieve monthly goals in a family-owned dealership setting.

Qualifications

• Must have strong communication skills and customer service experience.
• Experience in a call center or retail environment preferred.
• Comfortable working with technology including computers and mobile devices.

Responsibilities

• Interact with customers via phone, email, and online chat to answer questions and schedule visits.
• Provide excellent customer service and assist with solutions.
• Log customer interactions and follow up as needed.
• Schedule and confirm appointments and update the appointment board.

Skills

Excellent communication

Strong customer service

Teamwork

Tech-savvy

Professional appearance

Education

High school diploma or GED

Tools

CRM software

Microsoft Office

Job description

McKinnon Nissan and Toyota is seeking a motivated BDC/customer service representative to handle customer inquiries by phone, email and chat. You will schedule visits, assist customers with information, and log interactions to support the sales team.

The role emphasizes excellent communication, a friendly team environment, and a drive to achieve monthly goals in a family-owned dealership setting.