Automotive Sales BDC Consultant - Customer Journey Builder

Empire Automotive Group; New York (NY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k) Plan

Paid time off (PTO)

Health insurance

Dental insurance

Vision plans

Promotion from within

Job summary

A leading automotive group in New York is looking for a Sales BDC Consultant to serve as the first point of contact for customers. The role involves engaging customers through calls, setting up sales appointments, and ensuring top-notch service. Ideal candidates will possess exceptional communication skills, a strong work ethic, and a commitment to customer satisfaction, working in a collaborative team environment. Opportunities for advancement and comprehensive benefits are provided, including health insurance and a 401(k) plan.

Qualifications

• Strong communication and interpersonal skills.
• Ability to work weekends and holidays when needed.
• Reliable and professional representation.

Responsibilities

• Engage customers through inbound and outbound calls.
• Respond to customer inquiries via multiple channels.
• Utilize the CRM system for tracking customer interactions.

Skills

Exceptional communication skills

Organizational skills

Customer service

Multitasking

Tech proficiency (Microsoft, Google Suite, CRM)

Job description

A leading automotive group in New York is looking for a Sales BDC Consultant to serve as the first point of contact for customers. The role involves engaging customers through calls, setting up sales appointments, and ensuring top-notch service. Ideal candidates will possess exceptional communication skills, a strong work ethic, and a commitment to customer satisfaction, working in a collaborative team environment. Opportunities for advancement and comprehensive benefits are provided, including health insurance and a 401(k) plan.