Auto Sales BDC Specialist Lead Conversion & Appointments

Gary Crossley Ford; Kansas City (MO); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive pay

Performance bonuses

Growth opportunities

Positive team environment

Job summary

A leading automotive dealership in Kansas City is seeking a motivated BDC Agent to join their team. The ideal candidate will have strong communication and sales skills, along with a customer service background. You will be responsible for responding to leads, making outbound calls, scheduling sales appointments, and maintaining customer records in the CRM. This position offers competitive pay, performance bonuses, and opportunities for growth within the dealership. Join a team dedicated to providing exceptional customer experiences.

Qualifications

• Previous sales or customer service experience required.
• Comfortable using computers and CRM systems.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Respond to internet leads and customer inquiries.
• Make outbound calls and send texts/emails to customers.
• Set and confirm sales appointments for the sales team.
• Maintain accurate customer records in the CRM.
• Follow up with customers to keep them engaged in the buying process.

Skills

Strong communication skills

Sales experience

Customer service experience

Ability to multitask

Phone communication skills

Tools

CRM systems

CDK Eleads

Job description

A leading automotive dealership in Kansas City is seeking a motivated BDC Agent to join their team. The ideal candidate will have strong communication and sales skills, along with a customer service background. You will be responsible for responding to leads, making outbound calls, scheduling sales appointments, and maintaining customer records in the CRM. This position offers competitive pay, performance bonuses, and opportunities for growth within the dealership. Join a team dedicated to providing exceptional customer experiences.