Automotive BD Center – Inbound Leads (Mon-Fri)

Les Stanford Cadillac; Ferndale (MI); Hybrid; USD 35,000 - 60,000; Full time

Benefits offered by this job

No weekend hours

Full benefits – 401K and health care

Opportunity to advance

Compensation plan with unit bonus

Strong leadership team

Family owned and operated

Premier Buick GMC dealership

Job summary

Les Stanford Buick GMC is seeking an Automotive Business Development Center Representative to join our fast-growing, family-owned dealership. This full-time role focuses on handling internet leads, setting appointments for Sales and Service, and guiding customers to product information resources.

Weekend hours are not required, and callers should expect a supportive team environment with opportunities for advancement.

Qualifications

• Strong computer and internet skills required.
• Excellent verbal and written communication.
• Self-motivated with a drive to meet sales quotas.
• Experience with CRM systems preferred.
• Proficiency in Microsoft Word, Excel, and Outlook.

Responsibilities

• Handle all incoming internet email leads and internet phone leads.
• Set appointments for Sales and Service from leads.
• Direct customers to product information resources.
• Route inquiries to appropriate departments promptly.

Skills

Computer skills

Verbal communication

Written communication

Self-motivation

CRM experience

MS Office

Sales driven

Background check clearance

Tools

CRM software

Job description

Les Stanford Buick GMC is seeking an Automotive Business Development Center Representative to join our fast-growing, family-owned dealership. This full-time role focuses on handling internet leads, setting appointments for Sales and Service, and guiding customers to product information resources.

Weekend hours are not required, and callers should expect a supportive team environment with opportunities for advancement.