Automation Test Engineer: Amazon Connect & IVR Specialist

MomentoUSA; Dallas (TX); Hybrid; USD 85,000 - 120,000; Full time

Job summary

A leading technology solutions provider is seeking an Automation Test Engineer with extensive experience in Amazon Connect and IVR systems. This hybrid role involves designing test automation scripts, executing tests using Cyara, and integrating testing into the CI/CD pipeline. Candidates should have over 5 years of software testing experience, strong scripting skills, and proficiency in tools like QTest. Join us to help enhance contact center solutions with your expertise and collaboration skills.

Qualifications

• 5+ years of experience in software testing with a focus on automation.
• Hands-on experience with Amazon Connect and IVR testing.
• Proven expertise in Cyara for automated contact center testing.

Responsibilities

• Design and maintain automated test scripts for Amazon Connect call flows.
• Develop and manage test cases and reports using QTest.
• Collaborate with teams to enhance testing practices.

Skills

Test Automation

Amazon Connect

IVR systems

Cyara

Scripting languages (Python, Java, JavaScript)

API testing

Tools

QTest

Job description

A leading technology solutions provider is seeking an Automation Test Engineer with extensive experience in Amazon Connect and IVR systems. This hybrid role involves designing test automation scripts, executing tests using Cyara, and integrating testing into the CI/CD pipeline. Candidates should have over 5 years of software testing experience, strong scripting skills, and proficiency in tools like QTest. Join us to help enhance contact center solutions with your expertise and collaboration skills.