Automation Tech & Technical Support - Remote Training Bonus

Guardian Protection Products; Cleveland (OH); Presencial; USD 47.000 - 59.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Annual bonus program

Medical, Dental and Vision coverage

Life Insurance & Disability

401k with company match

Descripción de la vacante

Euclid Chemical is seeking an Automation and Technical Support Technician to manage PC hardware/software, support dispensing equipment systems, and provide training both remotely and on-site. The role involves warehouse duties and collaboration across teams to diagnose automation and mechanical issues.

Ideal candidates will have Windows PC and networks knowledge, plus hands-on experience with industrial automation, electrical, pneumatic systems, and reading technical manuals.

Formación

• High School Diploma or GED required.
• Certificate training in relevant areas is a plus.
• Comfort with Windows-based PCs and network concepts.
• Knowledge of industrial automation and pneumatic/electrical systems.
• Ability to read and understand equipment manuals.

Responsabilidades

• Manage, troubleshoot, and maintain PC hardware and software.
• Maintain system documentation and technical drawings.
• Provide remote technical support via phone and online tools.
• Train field technicians and customers on installation and troubleshooting.
• Assist diagnostics for automation, electrical, pneumatic systems.
• Support assembly, inventory and logistics tasks as needed.
• Collaborate with management and cross-functional teams.

Conocimientos

Windows PCs & Networks

Industrial automation

Mechanical knowledge

Hand & power tools

Reading & interpreting manuals

Educación

High School Diploma or GED

Certificate training (preferred)

Herramientas

Documentation tools

Descripción del empleo

Euclid Chemical is seeking an Automation and Technical Support Technician to manage PC hardware/software, support dispensing equipment systems, and provide training both remotely and on-site. The role involves warehouse duties and collaboration across teams to diagnose automation and mechanical issues.

Ideal candidates will have Windows PC and networks knowledge, plus hands-on experience with industrial automation, electrical, pneumatic systems, and reading technical manuals.