Automation & Process Improvement Analyst

QBE Insurance Group; United States; Remote; USD 90.000 - 120.000; Vollzeit

Zusammenfassung

QBE Insurance Group in the United States seeks a Process Improvement professional to lead and support automation initiatives, focusing on process analysis, documentation, and requirements gathering. The role partners with GSSC and global stakeholders to drive continuous improvement across functions.

You will identify opportunities for efficiency, map current and future processes, facilitate workshops, and create PDDs/BRDs to enable deployment of automation solutions while adhering to governance

Qualifikationen

• Bachelor’s Degree or equivalent combination of education and work experience.
• 5 years relevant experience.
• SSGBC, Agile Practitioner

Aufgaben

• Identify opportunities for improvement, measure process efficiencies, validate improvement benefits and act as a partner to the business to perform continuous improvement activities
• Supports Process Redesign Experts/ Analysts in conducting process discovery workshops/ sessions during opportunity identification
• Creation of process design documents (PDDs) and/or business requirement documents (BRDs) which are required for deployment of automation solutions
• Responsible for detailed process mapping/ analysis (Level 5- Level 6 process maps)
• Adherence to process improvement/ automation governance framework

Kenntnisse

Communication

Workshop facilitation

Process mapping

Stakeholder management

Signavio

Celonis

Microsoft Office

Adaptability

Multi initiative management

Agile/ Scrum

Ausbildung

Bachelor’s Degree

Equivalent combination of education and work experience

Tools

Signavio

Celonis

Process mining tools

Jobbeschreibung

QBE Insurance Group in the United States seeks a Process Improvement professional to lead and support automation initiatives, focusing on process analysis, documentation, and requirements gathering. The role partners with GSSC and global stakeholders to drive continuous improvement across functions.

You will identify opportunities for efficiency, map current and future processes, facilitate workshops, and create PDDs/BRDs to enable deployment of automation solutions while adhering to governance