Automation & Fulfillment Operations Coordinator

Dcg-One; Upper Marlboro (MD); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Paid Time Off

Medical, Dental, Vision

401(k) with matching

Life/AD&D Insurance

FSA, HSA

9 Paid Holidays

Monthly Cookie Days

Job summary

DCG ONE is seeking an Automation Operations Coordinator to provide day-to-day administrative and operational support for client storefronts, automated order processes, and fulfillment-facing systems in a fast-paced office environment. You will document issues, update storefront data, and help ensure accurate order flow by following established procedures.

The role emphasizes reliability, data accuracy, and timely escalation, with opportunities to grow skills through collaboration with Sales,

Qualifications

• 0-2 years of experience in administrative support, customer service, order processing, fulfillment or related operational environment.
• Experience with business systems, client portals, spreadsheets, or order-management tools preferred.
• Experience supporting reporting, billing, reconciliation, or documentation processes preferred.
• Public Trust Security Clearance may be required to complete and pass.

Responsibilities

• Monitor routine storefront and automated order activity; document issues and escalate exceptions or system failures.
• Complete assigned storefront updates (products, users, inventory, pricing, images, settings) per procedures.
• Review order/data outputs for completeness and accuracy; help correct routine errors.
• Assist with setup, maintenance, and archiving of client storefronts and program records.

Skills

Organizational skills

Customer focus

Attention to detail

Time management

Written & oral communication

Problem solving

Technical aptitude

Data accuracy

Multi-tasking

Collaboration

Adaptability

Willingness to learn

Reliability

Job description

DCG ONE is seeking an Automation Operations Coordinator to provide day-to-day administrative and operational support for client storefronts, automated order processes, and fulfillment-facing systems in a fast-paced office environment. You will document issues, update storefront data, and help ensure accurate order flow by following established procedures.

The role emphasizes reliability, data accuracy, and timely escalation, with opportunities to grow skills through collaboration with Sales,