Automation & Analytics Associate I

JP Morgan Chase; Columbus (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

JP Morgan Chase in Columbus, OH is seeking a Business Analysis Associate I to support process improvements, data analysis, and automation initiatives within a collaborative team. You will translate complex data into actionable insights, coach teammates, and contribute to key strategic projects across functional areas.

You will work with stakeholders to optimize customer interactions, manage access-related projects, and help drive operational efficiency.

Qualifications

• 2+ years of relevant experience in data analysis or business analytics.
• Experience applying automation technologies to optimize processes.
• Proven ability to coach and develop teammates.
• Strong cross-functional collaboration across diverse teams.
• Advanced computer literacy and digital proficiency for process improvements.
• Experience providing high-quality service and problem-solving for customers.

Responsibilities

• Analyze and interpret complex data sets using advanced data analytics skills to support operational initiatives and strategic decision-making.
• Utilize automation technologies to optimize processes and support the implementation of business strategies.
• Provide insights and recommendations to team members, ensuring tasks and responsibilities are aligned with project objectives for efficient outcomes.
• Collaborate effectively with diverse teams across the organization to align efforts and drive project success.
• Leverage digital platforms and tools to improve processes and customer interactions; communicate with stakeholders.
• Manage projects related to system access, resolve access issues, and create monthly reporting and MBR.
• Maintain RBAC and CPA profiles for various functions and coordinate access with business groups.
• Coordinate cross-functional collaboration to drive successful implementation of business strategies.
• Develop and implement automation strategies leveraging systems architecture knowledge.

Skills

Data analysis

Automation technologies

Coaching

Cross-functional collaboration

Digital proficiency

Customer service

Software delivery lifecycle

Tools

Data analytics tools

Automation platforms

AI tools

Job description

JP Morgan Chase in Columbus, OH is seeking a Business Analysis Associate I to support process improvements, data analysis, and automation initiatives within a collaborative team. You will translate complex data into actionable insights, coach teammates, and contribute to key strategic projects across functional areas.

You will work with stakeholders to optimize customer interactions, manage access-related projects, and help drive operational efficiency.